SMS Communication

We are welcoming you to the most effective and trusted SMS communication platform. By choosing this option, you will receive the text message on the behalf of FaresMatch. By providing the phone number you can receive the SMS services through us but you must be agree on the SMS terms and conditions. Thus, you can go through the Terms of Use and Privacy Policy, and both are available for your reference purpose.

Note – Our terms of SMS including the clause of arbitration and a class action waiver. This impacts our dispute claim process or policy or how we solve the customers issues, and it includes the legal proceedings and limitation on legal proceedings.

Opt-In to SMS Services

Once you subscribe the FaresMatch Todays’ SMS Services then there are some few points that you need to know are

1. You are allowing us to send you marketing, transactional, and informational texts, potentially SMS by using an automatic telephone number.
2. You need to acknowledge that consent that this SMS service is not for purchasing goods and services.
3. Understand that standard message and data rates are applied for the frequency of messages varies.

Opt-Out and Support

On the other hand, you can also opt out any time our SMS Services. This will also secure you from the SMS program and you can away from the program anytime and not apply for any other FaresMatch today SMS program. For any help you can reach us on our official email help@FaresMatch.com

Types of Messages

You may receive:

• Promotional Alerts: Updates, offers, and promotions.
• Informational Texts: Order confirmations, flight updates, and other service-related messages.
• To stop receiving specific types of messages, reply "STOP" to the relevant message thread.

Terms of Service

By using our SMS services, you agree to these terms and our use of automated technology for messaging. We may change these terms or services at any time, with or without notice.

Costs

Your wireless provider may charge you for messages sent and received through the FaresMatch text messaging service. Please check with your provider for details on text and data plan costs.

Eligibility and Phone Number Changes

• You must be 18 years or older to use FaresMatch’s text messaging services.
• You should be the current owner or authorized user of the phone number you provide.
• Don’t send messages to someone else’s phone without their permission.
• If your phone number changes, notify FaresMatch promptly to avoid any issues.

Dispute Resolution

It's important to understand your legal rights related to disputes. This includes:

• Limiting your ability to take legal action in court.
• Requiring arbitration or small claims court for resolving disputes.
• You must inform FaresMatch of any claim within one year, or it will be waived.
• Before pursuing formal arbitration or small claims court, you must attempt to resolve disputes informally through good faith negotiations.

If informal resolution fails, disputes will be handled through binding and confidential arbitration, with some exceptions for small claims or intellectual property issues. Arbitration is different from court trials, with no judge or jury, and limits participation in class actions.

Arbitration is governed by the Federal Arbitration Act and follows the rules of JAMS (Judicial Arbitration Mediation Services) unless another service is agreed upon. Costs related to arbitration are managed by JAMS, and FaresMatch may cover fees to keep arbitration costs reasonable.

Each party covers their own attorney fees and costs unless the arbitrator decides otherwise based on the claims and applicable laws.

Arbitration Process

Arbitration can take place over the phone, through written submissions, or in person at a location agreed upon by both parties.

Large-Scale Claims Management

If there are 50 or more similar claims, steps will be taken to manage them efficiently:

• Delay: There may be a delay due to the volume of claims.
• Bellwether Process: A subset of up to 50 claims may be adjudicated first before moving to the next set.
• Tolling: The time limit for filing your claim is paused until your dispute is selected for the process.

Governing Law and Waiver of Rights

The Federal Arbitration Act governs this dispute resolution process, which remains in effect even after you stop using our SMS services. By agreeing to these terms, you waive the right to a jury trial and class action, as permitted by law.

Opt-Out of Arbitration

If you haven't opted out of arbitration before, you can do so by emailing FaresMatch within 30 days of agreeing to these terms, including your personal information and a clear statement of your intent to opt out. This opt-out only affects arbitration agreements, not other agreements with Global Air